You may be in the right place if…

  • You have launched, but customer response is weaker than expected.

  • You are attracting interest, but people are not taking the next step.

  • You are unsure whether the problem is the customer, offer, message or experience.

  • You are considering more content, development, marketing or design.

  • You have several possible directions and need to know which one deserves attention.

  • You are too close to the business to see the blockage clearly.

You are not starting from nothing.

You already have something we can examine: a product, a service, customer behaviour, market feedback or a decision that needs to be made.

Our work begins there.

Clarity before commitment — always.

Work With EdenTouch CoLab

How it works

This is a human service, not a subscription. Every engagement is personal, structured, and built around your specific situation.

Bright living room with modern inventory
Bright living room with modern inventory
Bright living room with modern inventory
Bright living room with modern inventory
Bright living room with modern inventory
Bright living room with modern inventory
Bright living room with modern inventory
Bright living room with modern inventory

01

02

03

04

You reach out

Tell us what you have launched, what feels stuck and what you are thinking about doing next.

You do not need to arrive with a polished explanation.

We agree on the right engagement

We spend 20 minutes understanding your situation.

We will tell you honestly whether we can help, which starting point may fit and whether another specialist would serve you better.

There is no charge and no pressure to continue.

We have a discovery call

Sometimes you need one focused diagnostic.

Sometimes you are facing an important decision.

Sometimes the problem is connected to several parts of the customer experience and requires a complete Clarity Sprint.

We will recommend the smallest engagement that can produce a useful answer.

You decide whether to proceed.

We do the work — together

You work with an experienced certified IBM Co-creator | Service Designer | UX Researcher

Together, we examine the customer, problem, offer, evidence and experience. We separate what is known from what is being assumed.

You leave with a documented decision and a specific next move, not simply a presentation full of observations.

Choose the level of clarity you need

These are not subscription tiers.

Each engagement is designed for a different decision point in your founder journey.

Start with the blockage

1 session · 90 minutes

Traction Fog Diagnostic

The Traction Fog Diagnostic helps you step back, examine what is happening and identify the one blockage that deserves attention first.

£299

one-off · no subscription

What you walk away with

  • → Full UxAi-ClarityForge® assessment across all four stages

  • → Written decision brief — build, pause, or change

  • → Competitor and positioning audit

  • → Follow-up action framework with clear priorities

  • → One week of async support after final session

This is right for you if...

You are at a crossroads and need more than another opinion. You need a structured way to decide what to build, change, test, invest in or pause.

What you walk away with

  • → A 90-minute structured diagnostic using the UxAi-ClarityForge® methodology

  • → Your specific traction fog identified - not a list -one block

  • → One identified-based next move - practical & specific

  • → Written one-paged summary & Session recording available on request

This is right for you if...

You know something is not working, but you need an experienced outside perspective before spending more money or changing direction.

De-Risk a Decision

3 sessions · 60 minutes each

Founder Decision Audit

The Decision Clarity Review helps you examine the assumptions behind that decision before you commit. The purpose is not to tell you what to do. It is to help you understand what the available evidence supports.

£397

one-off · no subscription

complete clarity

6 sessions · 60 minutes each · 10 days

Clarity shows you what needs to change. Evidence shows you what deserves commitment.

If your next decision requires customer research, market testing or guided validation, we can continue through a fixed Build & Validate Partnership.

This is where we move from:

“We think this may be the problem”

to:

“Here is what the evidence is telling us.”

£1,590

Founding fee

Payable in two instalments of £795

What you walk away with

A clear diagnosis can reveal what has been blocking progress.

But knowing what needs attention is not the same as testing whether the new direction will work.

  • Once the problem becomes clearer, new questions usually appear:

    • What should you test first?

    • Which customer evidence matters most?

    • How much should you change at once?

    • What does a meaningful response look like?

    • When should you proceed, refine or pause?

    This is where founders can lose momentum.

    The original uncertainty may be gone, but everyday demands return. Several possible actions compete for attention. Old assumptions can quietly return, and activity begins replacing evidence again.

    That is why the Clarity Sprint can become the first stage of a wider decision journey.

    → Stage 1: Identify the right decision

    Understand the customer, problem, offer, evidence and journey friction behind the current situation.

    → Stage 2: Test the direction

    Turn the diagnosis into a focused market test, gather relevant evidence and review what customers are actually showing you.

    → Stage 3: Decide what deserves commitment

    Use the evidence to proceed, refine the direction, pause, involve an implementation specialist or conclude the work.

    If you are ready to continue independently after Stage 1, you can.

    If the decision still needs testing, the Build & Validate Partnership provides a defined eight-week pathway for turning clarity into evidence-backed action.

    You are not paying for more conversation.

    You are investing in a structured process that helps you:

    • stay focused on the decision that matters most;

    • test assumptions before investing further;

    • interpret customer and market evidence;

    • adjust the direction without losing momentum;

    • and reach a documented PASS, REFINE or PAUSE decision.

    You remain in control of the business.

    We provide the structure, research thinking, constructive challenge and evidence review that help you move with greater confidence.

    The partnership has a clear beginning, clear milestones and a final evidence review. There is no indefinite commitment.

This is right for you if,,,

You know something isn't working and you need the full picture - not just a snapshot . You're ready for a deep , structured engagement.

FROM CLARITY TO PROGRESS

Clarity Sprint

Sometimes the problem cannot be isolated in one conversation. The customer may be unclear. The offer may not reflect what people genuinely need. The message may not connect. Friction may be appearing across the customer journey.

one-off · no subscription

£797

  • → Complete Vision → Persona → Journey → Sprint diagnostic

  • → VISION: What are you trying to achieve, and which decision is currently blocking progress?

  • → PERSONA: Who is the priority customer, and what progress is that customer trying to make?

  • → JOURNEY: Where does uncertainty, friction or loss of trust appear across the experience?

  • → SPRINT: What is the smallest useful test that can produce reliable evidence?

  • → Service blueprint where appropriate

    → Evidence and assumption assessment

    → Communication-direction guidance

CO-CREATE WITH THE EXPERTS FROM CLARITY INTO VALIDATION

The UxAi-ClarityForge® platform is separate from our 1:1 service.

Already using the platform?

Our studio platform is built for founders who want to think clearly before they build. Work through Vision Maps, Persona Creation, and Journey Analysis at your own pace — independently, or alongside a guided workshop sprint.

Not sure which engagement is right?

Start with a free 20-minute discovery call. No obligation, no pitch. Just an honest conversation to figure out if — and how — we can help.

Not a subscription

Every engagement is a one-off. No recurring charges, no lock-in.

Not a course

This is live, 1:1, co-designed work — not content you consume alone.

Not generic coaching

We use real UX research methods — not gut instinct and motivation.

”The Clarity Sprint showed us exactly what to fix. Retention is up and the team finally feels aligned. I wish I'd done this six months earlier.”

- Lois Felix

Founder · Clarity Sprint

Get in Touch

Questions or feedback? We're here to help you anytime.

+44-7911-123-456

support@edentouchcolab.com

Clarity Before Commitment.
Helping post-launch founders find exactly why they are not growing.

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